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Clearing Canadian Customs on water in the Kingston area

(Updated September 22 2010)

Once you arrive call the following number to report to Canada Customs: 1-888-CANPASS

Kingston is served by the Canada Border Services Agency Office #420 which is located in Trenton.

Phone: Automated phone system information

Using BIS
Calls within Canada
•Service in English: 1 800 461-9999
•Service in French: 1 800 959-2036

You can speak directly to an agent during regular business hours, Monday to Friday (08:00 - 16:00 local time / except holidays). Press "0" to speak to an agent.

The Canada Border Services Agency Office in Kingston has the following services:

TAKE NOTE: The LANSDOWNE (Thousand Islands Bridge) office serves these locations just East of Kingston:

  • Treasure Island Marina and eastwards which includes
  • Trident Yacht Club
  • and everything in Gananoque including marinas and the Airport...
The LANSDOWNE (Thousand Islands Bridge) office is much larger, runs 24/7, and has way more services like Commercial Office, Export Office, Duty Free Shop (SHOP), Electronic Data Interchange (EDI), Free and Secure Trade (FAST), Highway - Land Border Office (HWY/B) and Immigration (IMM).

See Telephone Reporting - Recreational Boaters by the Canadian Border Services Agency.


This is an important topic for the Kingston , Ontario waterfront. Currently, this article is incomplete, and it would be cool to expand it. If you know anything about Customs, please consider editing the topic and sharing your knowledge.
( Topic last updated: 2011.09.22 12:16:22 PM )